Vermont Hospital Saves 81%!

MSI Value Recovery Service Case StudyA Value Recovery Case Study in Health Care…

The Brattleboro Retreat is a not-for-profit, regional specialty mental health and addictions treatment center that was founded in 1834. We provide a full range of diagnostic, therapeutic and rehabilitation services for individuals of all ages and their families. Nationally recognized as a leader in the field, the Brattleboro Retreat offers a high-quality, individualized, comprehensive continuum of care.



  • 150 Bed rehabilitation hospital in southern Vermont


  • Excessive telecommunications costs exceeding $18,000/month
  • Poor documentation of voice & data infrastructure
  • Several carrier contracts coming up for renewal


  • Conducted technological and financial audit of  telecommunications infrastructure
  • Created competitive bid for telecommunications services
  • Created and implemented restructuring plan based on audit findings and bidding process
  • Restructured contracts with carriers


  • Streamlined call processing through PBX
  • Introduced alternative Internet solution
  • Enhanced Security
  • Reduced monthly costs by 81%
  • Collected over $25,000 in cash from major carrier for billing errors

An optimized network works better and costs less, much less!  Optimize your telecommunications today and gain maximum savings and performance!

Call MSI at 617-302-6741 Today!