About Us

We have the Tools, Resources and Experience to get the most out of your telecommunications investment.

Since 1985, MSI has provided professional services and process oriented analysis to discover the hidden value, align infrastructure with business requirements, and recover costs in corporate voice and data networks.

MSI’s Knight Vision™ service represents a breakthrough in network analysis and cost control, helping organizations recover the value hidden across the total enterprise environment. Founded by a group of highly skilled analysts and engineers, MSI works with enterprises desiring the highest level of voice/data services at the lowest cost and organizations contemplating changes in network function, application, and scale.

MSI will show CFO’s, CIO’s, and COO’s how to cut their average monthly telecommunications costs by 30% or more.

We provide professional services and process-oriented analysis to discover hidden value and recover costs in corporate voice and data networks.

MSI is focused on its customers’ total enterprise environment, helping businesses recover value hidden in carrier services, implementation, architecture and network management. With its Knight VisionTM network analysis and value recovery service, MSI systematically identifies, measures and characterizes a voice and data network’s ability to support specific critical business environments such as VoIP, ERP, etc.


Who are some of MSI’s customers?

  • Brockway-Smith, Andover, MA
  • Dollar Rent-A-Car, Boston, MA
  • IntelliRisk, Columbus, OH
  • ComTel, Augusta, ME
  • Waltham Services, Inc., Waltham, MA
  • Haemonetics Corp, Braintree, MA
  • Retreat Healthcare, Brattleboro, VT
  • Rockingham Memorial Hospital, Harrisonburg, VA
  • Valley Forge Flag Company, Womelsdorf, PA



MSI’s principals are highly-skilled engineers and analysts from the carrier world, with over 70 years of cumulative experience in the networking and telecommunications industry.

The President, Joe Passafiume, has over 35 years of extensive experience assessing customer voice and data networking environments and designing optimized, efficient, cost effective and well-managed communications systems.

Joe has been actively involvement in voice/data networking beginning with the ARPAnet (DoD precursor to the Internet), BBN and DEC as an architect of network products such as LANs, WANs, routers, switches, and multiplexors.

He has provided technology, process, and product training to many of the major carriers including Verizon, Sprint, AT&T, SBC, Qwest, PacBell, Bell South, and Global Crossing. In addition, he has delivered workshops for Cisco on IP Telephony Implementation Planning thereby paving a way and orchestrating the restructuring of many large voice & data environments. He has extensive experience assessing customer’s networks and designing optimized, efficient, cost effective, well-managed communications systems.